Shipping

Preparing Time: we need 2-4 working days to prepare your order according to our numerous orders every day.
Note:
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.

Feedback

1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars, and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars, we will give you $1 DISCOUNT for your next order.
2. If you share our product link on your SNS or Facebook, we will give you a gift or $ 1 DISCOUNT for your next order.
3. If you don't satisfied our porducts, pls contact us before you leave neutral (3 stars) or negative (1-2 stars) feedback. We guarantee we will 100% slove any problem for you.
4. Please email to us befor leaving the negative feedback or opening any dispute on the site.
Communication is the best way to solve the problems.

our service

If you are not 100% satisfied with the quality of your purchase from Shinside, you can return or exchange your items within 30 days from the delivered date.
Request:
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer
Warm Prompt
1. Due to computer monitor and the actual shooting brightness and other reasons, there will be a certain color difference.
The final color please refer to our actual goods. Please know this before you buy it. Thank you !
2. The picture we show is 100% Real Object Photography.
Size
1. Pls refer to size chart before buying. Do not select directly according to you habits.
2. The size may have 2-3cm differs due to the maunal measurement.