Shipping and Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: 1 day
- Shipping time: This refers to the time it takes for items to be shipped from the warehouse to the destination. US orders are shipped by USPS, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 8 – 10 days to arrive at their destination but can take longer from time to time. A tracking will be emailed to you as soon as your item is shipped. International delivery usually takes about 8-10 business days.
- Once your item has shipped from our general fullfilment service, or overseas fullfilment center, we will take no responsibility if your item has been misplaced within the Canada, U.S, or International country's postal system. We will work with Canada Post, or such other to track your item, however it will be up to the customer to open a dispute or claim with the local postal services for lost and stolen items or parcels.
*ATTENTION = Due to our recent outbreak of COVID 19, our delivery times which are usually 8-10 days, may take 10 to 23 days for some items. We will strive to meet your expectations and provide detailed tracking information and updates if this effects your purchase. Please accept our apologies . This does not apply to expedited or rush service delivery options.